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Internet has become an inevitable part of our life, we do know that it brings us convenience and advantages. Therefore, we provide a sophisticated online trading platform, and let our customers enter the market directly via this simple and quick medium.
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| 1. |
Trading hours (Hong Kong Time) |
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Pre-opening Session |
9:30am to 10:00am |
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Morning Session |
10:00am to 12:30pm |
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Afternoon Session |
2:30pm to 4:00pm |
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(*Not applicable under special circumstances and during Hong Kong Public Holidays) |
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You can contact our customer service via phone or utilize the online trading system to give order instructions. After an order is placed on the trading platform, you can call our customer service to amend or cancel that order instruction. Any transaction concluded via customer service will be charged a commission according to company’s standard rates. Any order instructions placed via customer service will be reflected on the trading platform in real time, you can amend or cancel that order in the same way before the transaction is executed. |
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Please refer to the User Guide for the functions of the trading platform. |
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For an efficient operation of the trading platform, we need to carry out data back up on each trading day, the trading platform will be suspended as follows:- |
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| Mon |
05:00 to 06:05 |
| Tue to Sun |
06:00 to 06:05 |
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5. |
Before you place the order to purchase securities, you are required to deposit sufficient fund in the company. At present we do not provide online margin fund credit services. |
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6. |
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Buy Limit Orders: The order price should fall at or 20 spreads lower than the prevailing market price.Sell Limit Orders: The order price should fall at or 20 spreads higher than the prevailing market price.
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An at-auction order is an order with no specified price and is entered into the trading system during the Pre-opening Session for execution at the final IEP. It enjoys a higher matching priority than an at-auction limit order.An at-auction order will be automatically cancelled if unmatched.
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At-Auction Limit Order (ALO)
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An at-auction limit order is an order with a specified price and is entered into the trading system, but the entered ask/bid price must within the range of nine times higher/lower of current ask/bid price. ALO has a specified price at or more competitive than the final IEP. Depending on market conditions, not all at-auction orders can be matched. As a result, unmatched at-auction orders will be cancelled after order matching.
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Enhanced Limit Order (ELO)
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An enhanced limit order allows matching of up to five price queues at a time. Unmatched ELO will become same price LO. Changes made of ELO input of ask/bid price should not lower/higher than current input price. Otherwise the system will reject any changes.
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For the buy limit order, the price must be set at the market price or within 20 spreads lower than the market price. For the sell limit order, the price must be set at the market price or within 20 spreads higher than the market price, otherwise the order instruction can not be delivered. |
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The trading instruction is only valid till day-ends, all instructions not successfully executed will not be carried forward to the next trading day. |
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If you have forgotten your login password to the trading platform, please contact our Customer Service Dept at (852) 2919 2919. We will reset your password and send it to you in a sealed envelope by post.
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10. |
The commission charged for orders placed via online trading platform is separated from the commission charged for orders placed via phone.
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By opening an online trading services, any new customers shall entitle 300 free real-time snapshot quotes per month. HKD$0.3 shall be charged for each additional quote used. And customers can use a maximum of 5,000 quotes per month. In order to reward support from customers, there is also an Online Trade Free Quotation Scheme as follows:-
Monthly Turnover* |
Quotation Type |
Free |
Max. limit |
< $350,000 |
Snapshot |
300 |
5,000 |
≥ $350,000 and < $800,000 |
Snapshot |
600 |
5,000 |
≥ $800,000 and < $1,500,000 |
Snapshot |
1,000 |
5,000 |
≥ $1,500,000 |
Snapshot |
N/A |
N/A |
* Turnover from the last trading day in the previous month and the second last trading day in the current month.
Alternatively, customers can also choose our streaming quotation services with a monthly fee of HKD$390.00, the streaming quotation charge is charged in advanced. Full streaming quotation charge shall also be charged, even the services is started or is terminated in the middle of a month.
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| 12. |
System Requirement
Pentium III 500MHz, 192MB Memory, 2G Hard disk space
Computer Screen / Screen Requirement
800 x 600, 1024 x 768 or higher pixels, 24-bit color (If you want to use full screen control, please use 800 x 600 pixels.)
Operating System
Chinese/English MicroSoft Windows XP
Chinese/English MicroSoft Windows 2000 Professional
Chinese/English MicroSoft Windows Millennium
Chinese/English MicroSoft Windows NT 4.0 with Service Pack 5
Chinese/English MicroSoft Windows 98 Second Edition
Web Browser
Internet Explorer 5.5 or higher version installed with MicroSoft Java VM (Microsoft Java VM 5.0.0.3167 or higher version)
MicroSoft Java
Since i-Trade is using Java Applet technique, Java Runtime Environment (JRE) 1.6 update 16 MUST be installed in your Internet Explorer.
Download JRE 1.6 Update 16.
Internet Connection
Minimum Requirement: 56kbps Modem
Suggestion: broadband transmission or dedicated line
Chinese Support
I-Trade is using Microsoft Windows’s default Chinese typeface to show Chinese characters, no need to install extra Chinese BOT.
If your windows has been installed with default Chinese typeface, i-Trade can show Chinese already.
- Traditional Chinese: “MingLiu” or “新細明體”
- Simplified Chinese: “MS Song”, “宋体” or “SimSun”
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| *In case of any emergency (such as adverse weather condition), you are requested to pay attention to the news or announcements made by the Hong Kong Exchanges and Clearing Limited |
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